PRODUCT QUESTIONS

$99.00

Magento Product Question enables customers to post question on product pages.

It is helpful for your CRM strategy by getting you know customers & their concerns better and making them satisfied by their demands fulfilled.

Easy for customers to leave feedback.

Enable sending emails to many recipients.

Easy to manage feedback in back-end.

Enable customizing contact information form.

Easy to install and configure.

Product Questions has a user-friendly interface.

Enable customers to ask on product pages


Community Edition 1.4 - 1.5 - 1.6 - 1.7 - 1.8 - 1.9
Enterprise Edition 1.9 - 1.10 - 1.11 - 1.12 - 1.13 - 1.14
Perfectly Compatible with Security Patch SUPEE-7405
$99.00

Extension Description

Product Q & A is a simple and useful Magento extension that helps customers ask questions about a product from the ‘product view’ page, and lets the admin manage an FAQ for each product in its product page.
It gives admin the complete control in managing the customer inquiries and list of questions and answers given on the product page. Product Q&A is using prototype and hence conflict-free.
Usually, customers hesitate to buy products online, if they have doubts about several factors including its quality, pricing, shipping, etc.
The normal FAQ section is not sufficient in an ecommerce website since it deals with countless products in numerous categories.
The questions related to each product or category will be different from another one.
Product Q&A is the best solution to overcome this limitation of your Magento ecommerce website.
It simply makes your website more interactive and user-friendly, and thus helps in increasing the sales.

Product Q&A allows a user to ask questions about a particular product from its ‘product view’ page. There will be a form in “Q&A” tab using which users can send queries to the admin which can be seen at “Product Q&A => Manage Product Questions” section in the back-end. After reviewing the question, Admin can answer it and permit the viewer to see it in Q&A tab in ‘product view’ page. If the question is irrelevant, admin can delete it.

Screenshots

Extension Demo

Backend Settings
you'll be logged in automatically
Guest Page
create RMA request as a guest
Login Page
log in to make the request from the account page

Additional Information


Since questions may be broadcasted on the product pages there is no need to answer same question many times over.
And in case the answer requires first hand experience of the product you don’t have to do any research - just forward it to someone who’s got the product already.
No need to play the guessing game trying to figure out which product exactly is the question about.
All questions are asked directly from the product page so you know exactly where to look.
What people do love is to be an expert on something.
Some customers might not be inclined to go back and leave general feedback, but once they see someone in need of help they are much more likely to leave a comment.
Answering question is by itself a good way to build customer relationship, but displaying answers on the product page goes one step further.
This way all customers know that there is an actual person on the other side and that the store has an engaged customer base - which is a strong case for your credibility.
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