Product Q & A is a simple and useful Magento extension that helps customers ask questions about a product from the ‘product view’ page, and lets the admin manage an FAQ for each product in its product page.
It gives admin the complete control in managing the customer inquiries and list of questions and answers given on the product page. Product Q&A is using prototype and hence conflict-free.
Usually, customers hesitate to buy products online, if they have doubts about several factors including its quality, pricing, shipping, etc.
The normal FAQ section is not sufficient in an ecommerce website since it deals with countless products in numerous categories.
The questions related to each product or category will be different from another one.
Product Q&A is the best solution to overcome this limitation of your Magento ecommerce website.
It simply makes your website more interactive and user-friendly, and thus helps in increasing the sales.
Product Q&A allows a user to ask questions about a particular product from its ‘product view’ page. There will be a form in “Q&A” tab using which users can send queries to the admin which can be seen at “Product Q&A => Manage Product Questions” section in the back-end. After reviewing the question, Admin can answer it and permit the viewer to see it in Q&A tab in ‘product view’ page. If the question is irrelevant, admin can delete it.